:root{--bg: #0a101c;--bg-1: #101a2c;--bg-2: #16233b;--bg-3: #1e2f4d;--line: #24344f;--text: #e9f0fb;--text-dim: #93a6c4;--brand: #2f6bff;--brand-deep: #123a86;--accent: #35d0a5;--danger: #ff6b6b;--warn: #ffce54;color-scheme:dark}*{box-sizing:border-box}html,body,#operator-root{height:100%;margin:0}body{background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased}.op-btn{border:0;border-radius:8px;padding:9px 16px;font-size:14px;font-weight:600;color:var(--text);background:var(--bg-3);cursor:pointer}.op-btn:disabled{opacity:.45;cursor:not-allowed}.op-btn-primary{background:linear-gradient(180deg,var(--brand),var(--brand-deep))}.op-btn-ghost{background:transparent;color:var(--text-dim);border:1px solid var(--line)}.op-btn-danger{background:#3a1f28;color:var(--danger)}.op-btn-sm{padding:6px 11px;font-size:13px}.op-splash,.op-empty-workspace{display:grid;place-content:center;height:100%;color:var(--text-dim);gap:10px;text-align:center}.op-empty-illustration{font-size:42px}.op-muted{color:var(--text-dim)}.op-form-error{color:var(--danger);font-size:14px}.op-login{height:100%;display:grid;place-items:center;background:radial-gradient(1200px 600px at 50% -10%,#14264a,var(--bg))}.op-login-card{width:360px;background:var(--bg-1);border:1px solid var(--line);border-radius:16px;padding:28px;display:grid;gap:14px}.op-login-brand{text-align:center;display:grid;justify-items:center;gap:4px;margin-bottom:6px}.op-login-logo{width:54px;height:54px;border-radius:14px;display:grid;place-content:center;font-weight:800;background:linear-gradient(145deg,var(--brand),var(--brand-deep))}.op-login-brand h1{margin:8px 0 0;font-size:20px}.op-login-brand p{margin:0;color:var(--text-dim);font-size:14px}.op-field{display:grid;gap:5px;font-size:13px;color:var(--text-dim)}.op-field input,.op-driver-add input,.op-kb-add input,.op-kb-add textarea,.op-table input,.op-kb-card input,.op-kb-card textarea{background:var(--bg-2);border:1px solid var(--line);border-radius:8px;padding:10px 12px;font-size:14px;color:var(--text);width:100%}input:focus,textarea:focus{outline:2px solid var(--brand);border-color:transparent}.op-shell{display:grid;grid-template-columns:76px 1fr;height:100%}.op-rail{background:var(--bg-1);border-right:1px solid var(--line);display:flex;flex-direction:column;align-items:center;gap:6px;padding:12px 0}.op-rail-brand{width:44px;height:44px;border-radius:12px;display:grid;place-content:center;font-weight:800;background:linear-gradient(145deg,var(--brand),var(--brand-deep));margin-bottom:8px}.op-rail-link{position:relative;width:60px;display:grid;justify-items:center;gap:3px;padding:8px 0;border-radius:10px;color:var(--text-dim);text-decoration:none;font-size:11px}.op-rail-link.is-active{background:var(--bg-3);color:var(--text)}.op-rail-icon{font-size:20px}.op-rail-spacer{flex:1}.op-rail-btn{width:44px;height:44px;border-radius:12px;border:1px solid var(--line);background:transparent;color:var(--text-dim);cursor:pointer;font-size:18px}.op-rail-btn--alert{color:var(--warn);border-color:var(--warn)}.op-rail-operator{margin-top:4px}.op-avatar{width:40px;height:40px;border-radius:50%;display:grid;place-content:center;background:var(--bg-3);font-weight:700}.op-badge{position:absolute;top:2px;right:6px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--danger);color:#fff;font-size:11px;font-weight:700;display:grid;place-content:center}.op-main{position:relative;overflow:hidden;display:flex;flex-direction:column}.op-reconnect{display:flex;align-items:center;gap:8px;justify-content:center;padding:7px;font-size:13px;font-weight:600}.op-reconnect.is-lost{background:#3a2233;color:var(--warn)}.op-reconnect.is-connecting{background:var(--bg-2);color:var(--text-dim)}.op-reconnect-dot{width:8px;height:8px;border-radius:50%;background:currentColor;animation:op-pulse 1s infinite}@keyframes op-pulse{0%,to{opacity:.35}50%{opacity:1}}.op-queue-screen{display:grid;grid-template-columns:340px 1fr;flex:1;min-height:0}.op-queue-pane{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0;background:var(--bg-1)}.op-queue-head{padding:16px 16px 10px;border-bottom:1px solid var(--line)}.op-queue-head h2{margin:0 0 10px;font-size:17px}.op-filter-tabs{display:flex;gap:6px}.op-filter-tab{flex:1;background:var(--bg-2);border:1px solid var(--line);border-radius:8px;padding:6px;color:var(--text-dim);font-size:12px;font-weight:600;cursor:pointer}.op-filter-tab.is-active{background:var(--bg-3);color:var(--text)}.op-filter-count{opacity:.7}.op-queue-list{list-style:none;margin:0;padding:8px;overflow-y:auto;display:grid;gap:6px}.op-queue-empty{padding:24px;text-align:center;color:var(--text-dim)}.op-queue-error{color:var(--danger)}.op-queue-item{width:100%;text-align:left;background:var(--bg-2);border:1px solid transparent;border-radius:10px;padding:11px 12px;cursor:pointer;display:grid;gap:5px;color:var(--text)}.op-queue-item:hover{border-color:var(--line)}.op-queue-item.is-selected{border-color:var(--brand);background:var(--bg-3)}.op-queue-row1,.op-queue-row2{display:flex;justify-content:space-between;align-items:center}.op-queue-driver{font-weight:700;font-size:14px}.op-queue-time{font-size:11px;color:var(--text-dim)}.op-queue-preview{font-size:13px;color:var(--text-dim);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.op-queue-claim{font-size:11px}.op-claim--mine{color:var(--accent)}.op-claim--other{color:var(--warn)}.op-claim--free{color:var(--text-dim)}.op-unread{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--brand);color:#fff;font-size:11px;font-weight:700;display:grid;place-content:center}.op-issue-badge{font-size:11px;font-weight:700;padding:2px 8px;border-radius:999px;background:var(--bg-3);color:var(--text-dim)}.op-issue-badge.issue-order_issue{background:#2f6bff2e;color:#7aa2ff}.op-issue-badge.issue-complaint{background:#ff6b6b29;color:#ff9d9d}.op-issue-badge.issue-general{background:#35d0a529;color:var(--accent)}.op-work-pane{min-height:0;display:flex}.op-workspace{flex:1;display:flex;flex-direction:column;min-height:0}.op-workspace-header{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;border-bottom:1px solid var(--line)}.op-workspace-header strong{margin-right:10px;font-size:15px}.op-chip{font-size:11px;padding:2px 8px;border-radius:999px;margin-left:8px}.op-chip--closed{background:var(--bg-3);color:var(--text-dim)}.op-confirm{display:inline-flex;align-items:center;gap:8px;font-size:13px;color:var(--text-dim)}.op-thread-wrap{flex:1;display:grid;grid-template-columns:1fr 300px;min-height:0}.op-thread{overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:8px}.op-thread-loading{color:var(--text-dim);margin:auto}.op-msg-system{align-self:center;background:var(--bg-2);color:var(--text-dim);font-size:12px;padding:5px 12px;border-radius:999px}.op-msg-row{display:flex}.op-msg-row--out{justify-content:flex-end}.op-bubble{max-width:68%;padding:9px 13px;border-radius:14px;display:flex;flex-direction:column;gap:3px}.op-bubble--in{background:var(--bg-2);border:1px solid var(--line);border-bottom-left-radius:4px}.op-bubble--out{background:linear-gradient(180deg,var(--brand),var(--brand-deep));border-bottom-right-radius:4px}.op-bubble-tag{font-size:11px;color:var(--text-dim);font-weight:700}.op-bubble-text{line-height:1.4;word-break:break-word}.op-bubble-meta{display:flex;align-items:center;gap:5px;align-self:flex-end;font-size:11px;color:#e9f0fbb3}.op-read{color:var(--accent);font-weight:700}.op-context{border-left:1px solid var(--line);background:var(--bg-1);overflow-y:auto;padding:16px}.op-context-title{font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--text-dim);margin:0 0 8px}.op-context-meta{display:grid;gap:8px;margin:0 0 20px}.op-context-meta>div{display:flex;justify-content:space-between;gap:10px;font-size:13px}.op-context-meta dt{color:var(--text-dim);margin:0}.op-context-meta dd{margin:0;text-align:right}.op-context-empty{color:var(--text-dim);font-size:13px}.op-timeline{list-style:none;margin:0;padding:0;display:grid;gap:12px}.op-timeline-item{display:grid;grid-template-columns:24px 1fr;gap:8px}.op-timeline-icon{font-size:16px}.op-timeline-body{display:grid;gap:3px}.op-timeline-label{font-weight:600;font-size:13px}.op-timeline-time{font-size:11px;color:var(--text-dim)}.op-geo{margin-top:4px;border:1px solid var(--line);border-radius:8px;overflow:hidden}.op-minimap{height:64px;background:#0f2036}.op-geo-meta{display:flex;justify-content:space-between;align-items:center;padding:6px 8px;font-size:12px}.op-geo-meta a{color:var(--brand);text-decoration:none}.op-composer-bar{border-top:1px solid var(--line);padding:12px 18px}.op-composer{display:flex;gap:10px}.op-composer-input{flex:1;background:var(--bg-2);border:1px solid var(--line);border-radius:10px;padding:11px 14px;font-size:14px;color:var(--text)}.op-claim-cta,.op-claim-note{display:flex;align-items:center;gap:12px;color:var(--text-dim);font-size:14px}.op-claim-error{color:var(--danger);font-size:13px}.op-page{padding:22px 26px;overflow-y:auto}.op-page-head{display:flex;align-items:baseline;gap:12px;margin-bottom:18px}.op-page-head h1{margin:0;font-size:22px}.op-page-sub{color:var(--text-dim);font-size:14px}.op-driver-add{display:grid;grid-template-columns:2fr 1fr auto;gap:10px;max-width:640px;margin-bottom:12px}.op-table-wrap{max-width:860px}.op-table{width:100%;border-collapse:collapse}.op-table th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-dim);padding:8px 10px;border-bottom:1px solid var(--line)}.op-table td{padding:10px;border-bottom:1px solid var(--bg-2);font-size:14px}.op-table tr.is-inactive{opacity:.55}.op-inline-actions{display:flex;gap:6px;align-items:center}.op-status-pill{font-size:12px;padding:2px 9px;border-radius:999px}.op-status-pill.is-active{background:#35d0a529;color:var(--accent)}.op-status-pill.is-off{background:var(--bg-3);color:var(--text-dim)}.op-kb-add{display:grid;gap:8px;max-width:640px;margin-bottom:18px}.op-kb-list{display:grid;gap:12px;max-width:720px}.op-kb-card{background:var(--bg-1);border:1px solid var(--line);border-radius:12px;padding:14px 16px;display:grid;gap:8px}.op-kb-card h3{margin:0;font-size:15px}.op-kb-card p{margin:0;color:var(--text-dim);line-height:1.5}.op-kb-foot{display:flex;justify-content:space-between;align-items:center}@media (max-width: 1180px){.op-thread-wrap{grid-template-columns:1fr}.op-context{border-left:0;border-top:1px solid var(--line)}.op-queue-screen{grid-template-columns:300px 1fr}}