:root{--bg: #0b1220;--bg-bar: #0e1626;--bg-elev: #131c2e;--bg-elev-2: #1b2740;--line: #26324b;--line-soft: #1b2740;--text: #eaf0fb;--text-soft: #dbe4f5;--text-dim: #9fb0cc;--text-mute: #7c8aa3;--placeholder: #5f6f8c;--brand: #2f6bff;--brand-lite: #7fa8ff;--brand-deep: #0b3d91;--brand-grad: linear-gradient(180deg, #3b78ff, #1e51cf);--accent: #35d0a5;--danger: #ff6b6b;--danger-text: #ff8a8a;--warn: #febc2e;--radius: 14px;--radius-lg: 16px;--radius-sm: 12px;--safe-top: env(safe-area-inset-top, 0px);--safe-bottom: env(safe-area-inset-bottom, 0px);color-scheme:dark}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--text);font-family:Figtree,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased;overscroll-behavior-y:none;overflow-x:hidden}.app-shell{display:flex;flex-direction:column;min-height:100%;max-width:560px;margin:0 auto}svg{flex:0 0 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ease}.icon-btn:hover{color:var(--text)}.icon-btn:active{transform:scale(.96)}.splash{min-height:100%;display:grid;place-content:center;justify-items:center;gap:14px;color:var(--text-dim)}.splash-logo,.login-logo{display:grid;place-content:center;width:64px;height:64px;border-radius:18px;background:linear-gradient(150deg,#3b78ff,var(--brand-deep));color:#fff;box-shadow:0 10px 30px #2f6bff59}.splash-logo{animation:pulse 1.4s ease-in-out infinite}@keyframes pulse{0%,to{opacity:.6}50%{opacity:1}}.net-banner{padding:calc(8px + var(--safe-top)) 16px 8px;font-size:13px;text-align:center;font-weight:600}.net-banner--offline{background:#3a2233;color:var(--warn)}.net-banner--syncing{background:#12332b;color:var(--accent)}.login-screen{flex:1;display:flex;flex-direction:column;justify-content:center;gap:26px;padding:24px 22px calc(24px + var(--safe-bottom))}.login-brand{text-align:center;display:grid;justify-items:center;gap:6px}.login-brand h1{margin:8px 0 0;font-size:26px;font-weight:800}.login-brand p{margin:0;color:var(--text-dim)}.login-form{display:flex;flex-direction:column;gap:16px}.field{display:flex;flex-direction:column;gap:6px;font-size:14px;color:var(--text-dim)}.field input{background:var(--bg-elev);border:1.5px solid var(--line);border-radius:var(--radius);padding:15px;font:inherit;font-size:17px;color:var(--text)}.field input:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 4px #2f6bff1f}.form-error{color:var(--danger-text);font-size:14px;margin:2px 0}.login-foot{text-align:center;color:var(--text-dim);font-size:13px;margin:0}.home-screen,.ticket-screen{flex:1;display:flex;flex-direction:column;padding:16px 16px calc(16px + var(--safe-bottom));gap:18px}.ticket-screen{flex:none;height:100vh;height:100dvh;overflow:hidden;gap:0;padding:0}.home-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding-top:var(--safe-top)}.home-greeting{margin:0;color:var(--text-dim);font-size:14px}.home-title{margin:3px 0 0;font-size:25px;font-weight:800}.ask-form{display:flex;gap:8px;align-items:center;background:var(--bg-elev);border:1.5px solid var(--line);border-radius:var(--radius-lg);padding:6px 6px 6px 14px;transition:border-color .15s ease,box-shadow .15s ease}.ask-form:focus-within{border-color:var(--brand);box-shadow:0 0 0 4px #2f6bff1f}.ask-icon{color:var(--text-mute)}.ask-input{flex:1 1 0;min-width:0;background:transparent;border:0;padding:9px 0;font:inherit;font-size:16px;color:var(--text)}.ask-input::placeholder{color:var(--text-mute)}.ask-input:focus{outline:none}.ask-send{flex:0 0 auto;width:46px;height:46px;border:0;border-radius:var(--radius-sm);background:var(--brand-grad);color:#fff;display:grid;place-content:center;cursor:pointer}.ask-send:disabled{opacity:.45;cursor:not-allowed}.home-hints{display:flex;flex-direction:column;gap:10px}.hints-label{text-transform:uppercase;letter-spacing:.1em;font-size:11px;font-weight:700;color:var(--text-mute);margin:0}.hint-btn{display:flex;align-items:center;gap:12px;width:100%;text-align:left;background:var(--bg-elev);border:1.5px solid var(--line);border-radius:var(--radius);padding:15px 16px;font:inherit;font-size:15px;font-weight:600;color:var(--text);cursor:pointer;transition:border-color .15s ease}.hint-btn:hover{border-color:var(--brand)}.hint-btn svg{color:var(--accent)}.answer-card{background:var(--bg-elev);border:1.5px solid 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14px}.install-copy{display:flex;flex-direction:column;gap:2px;font-size:13px}.install-copy strong{font-size:14px}.install-copy span{color:var(--text-mute)}.install-actions{display:flex;gap:6px;align-items:center}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:50;background:#040810b8;display:grid;place-items:end center;padding:16px}.modal-card{background:var(--bg-elev);border:1.5px solid var(--line);border-radius:20px;padding:22px;width:100%;max-width:460px;margin-bottom:calc(12px + var(--safe-bottom))}.modal-card h2{margin:0 0 8px;font-size:20px;font-weight:800}.modal-lead{color:var(--text-dim);margin:0 0 16px;line-height:1.5}.install-steps{list-style:none;margin:0 0 18px;padding:0;display:grid;gap:14px}.install-steps li{display:grid;grid-template-columns:36px 1fr;align-items:center;gap:12px}.step-icon{display:grid;place-content:center;width:36px;height:36px;border-radius:var(--radius-sm);background:var(--bg-elev-2);color:var(--brand-lite)}.push-cta{background:var(--bg-elev);border:1.5px solid var(--line);border-radius:var(--radius);padding:15px;display:grid;gap:8px}.push-cta-head{display:flex;align-items:center;gap:9px}.push-cta-head strong{flex:1}.push-cta-icon{color:var(--accent)}.push-cta p{margin:0;font-size:14px;color:var(--text-dim);line-height:1.45}.push-cta-muted{font-size:13px}.ticket-header{flex:none;display:grid;grid-template-columns:1fr auto;align-items:center;gap:8px;padding:calc(10px + var(--safe-top)) 20px 14px;background:var(--bg-bar);border-bottom:1px solid var(--line-soft)}.ticket-finish{justify-self:end;border:0;border-radius:var(--radius-sm);background:#ff6b6b24;color:var(--danger-text);padding:12px 16px;font:inherit;font-size:15px;font-weight:700;cursor:pointer}.ticket-finish:disabled{opacity:.5;cursor:not-allowed}.ticket-status{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em}.ticket-status.is-active{color:var(--accent)}.ticket-status.is-closed{color:var(--text-mute)}.quick-status{flex:none;display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:12px 14px;border-bottom:1px solid var(--bg-elev)}.quick-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--bg-elev);border:1.5px solid var(--line);border-radius:var(--radius);padding:13px 10px;font:inherit;font-size:14px;font-weight:600;color:var(--text);cursor:pointer;transition:border-color .15s ease}.quick-btn svg{color:var(--text-dim)}.quick-btn:hover{border-color:var(--brand)}.quick-btn.quick-btn--call{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1.5px solid var(--accent);border-radius:var(--radius);padding:13px 10px;background:#35d0a524;color:var(--accent);font:inherit;font-size:14px;font-weight:700;line-height:normal}.quick-btn--geo{grid-column:1 / -1;background:#2f6bff24;border-color:var(--brand);color:var(--brand-lite);font-weight:700}.quick-status:not(:has(.quick-btn--call)) .quick-btn--geo{grid-column:auto}.quick-btn--call svg,.quick-btn--geo svg{color:currentColor}.quick-btn:disabled{opacity:.5;cursor:not-allowed}.chat-thread{flex:1;min-height:0;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:16px 14px}.chat-system{align-self:center;background:var(--bg-elev-2);color:var(--text-dim);font-size:12px;padding:6px 14px;border-radius:999px;text-align:center}.chat-row{display:flex}.chat-row--mine{justify-content:flex-end}.bubble{max-width:80%;padding:11px 14px;border-radius:var(--radius-lg);display:flex;flex-direction:column;gap:3px}.bubble--mine{background:linear-gradient(180deg,var(--brand),var(--brand-deep));border-bottom-right-radius:5px}.bubble--theirs{background:var(--bg-elev);border:1px solid var(--line);border-bottom-left-radius:5px}.bubble-sender{font-size:11px;color:var(--text-mute);font-weight:700}.bubble-text{line-height:1.4;word-break:break-word}.bubble-meta{display:flex;align-items:center;gap:5px;align-self:flex-end;font-size:11px;color:#eaf0fbbf}.ticks{display:inline-flex;align-items:center}.ticks--read{color:var(--accent)}.ticks--failed{color:var(--danger-text)}.att-image{display:block;max-width:min(260px,68vw);max-height:320px;width:auto;height:auto;border-radius:12px}.att-image-link{display:block}.att-audio{display:block;width:min(260px,68vw);height:40px;margin:2px 0}.att-loading,.att-fallback{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-dim);padding:12px 8px}.att-file{display:flex;align-items:center;gap:9px;max-width:min(260px,68vw);padding:9px 11px;margin:2px 0;border-radius:12px;background:#ffffff14;color:inherit;text-decoration:none}.att-file:hover{background:#ffffff24}.att-file-icon{flex:none;color:var(--text-dim)}.att-file-name{font-size:13px;line-height:1.3;word-break:break-word;overflow-wrap:anywhere}.composer{flex:none;display:flex;gap:8px;align-items:center;padding:12px 14px calc(12px + var(--safe-bottom));background:var(--bg-bar);border-top:1px solid var(--line-soft)}.composer-icon{flex:0 0 auto;width:48px;height:48px;display:grid;place-content:center;border:0;border-radius:var(--radius);background:var(--bg-elev);color:var(--text-dim);cursor:pointer;transition:color .15s ease}.composer-icon:hover{color:var(--text)}.composer-icon:active{transform:scale(.96)}.composer-mic{background:var(--brand-grad);color:#fff}.composer-mic:hover{color:#fff}.composer--recording{gap:10px}.rec-dot{width:12px;height:12px;border-radius:999px;background:var(--danger);animation:pulse 1s ease-in-out infinite}.rec-time{font-variant-numeric:tabular-nums;font-weight:700}.rec-hint{flex:1;color:var(--text-dim);font-size:14px}.composer-input{flex:1 1 0;min-width:0;background:var(--bg-elev);border:1.5px solid var(--line);border-radius:var(--radius);padding:14px 15px;font:inherit;font-size:16px;color:var(--text)}.composer-input::placeholder{color:var(--placeholder)}.composer-input:focus{outline:none;border-color:var(--brand)}.composer-send{flex:0 0 auto;width:48px;height:48px;padding:0;display:grid;place-content:center;border:0;border-radius:var(--radius);background:var(--brand-grad);color:#fff;cursor:pointer}.composer-send:disabled{opacity:.45;cursor:not-allowed}.ticket-closed-note{text-align:center;color:var(--text-dim);font-size:14px;padding:16px;background:var(--bg-bar);border-top:1px solid var(--line-soft)}